Except as otherwise provided below, Nemco Food Equipment, Ltd. ("Nemco") warrants to the original user, its electrical food preparation products (other than blades and light bulbs) to be free of electrical and mechanical defects in material and workmanship under normal use (defined below)for the shorter of the following periods: (a) one (1) year from the date placed in service by the original user, or (b) 18 months from the date of shipment from the factory. In addition, Nemco warrants its non-electrical food preparation products (other than blades) to be free of mechanical defects in material and workmanship under normal use for two (2) years from the date placed in service by the original user. The warranty provided for herein shall be limited to parts and labor. Any determination that a product is defective or covered by this warranty, shall be made by Nemco, in its sole discretion. Any determination of whether to repair or replace a defective part, covered product, or to refund the purchase price for the product, will be at Nemco's sole discretion. This warranty does not cover products used outside of the United States, or damages caused by accident, misuse, negligence of any person other than Nemco, current or voltage other than stated on the appliance, fire, flood or other casualty. Any alteration to the appliance or unauthorized repair voids this warranty. For purposes of this warranty, the phrase, "normal use" shall mean the use of the product in connection with food in accordance with the product manual accompanying the product.

Nemco shall be responsible only for repairs or replacements of defective parts performed by Nemco's service personnel. Service agencies are located in principal cities throughout the contiguous United States, Alaska and Hawaii.

The foregoing warranty is exclusive and in lieu of all other warranties, expressed or implied. Nemco expressly disclaims any implied warranty that any of its products is merchantable, fit for a particular purpose, or does not infringe on the rights of a third party. The foregoing shall be Nemco's sole and exclusive obligation. Any person's (buyer, user, or otherwise)exclusive remedy against Nemco, and Nemco's sole obligation, for any and all claims, whether for breach of contract, warranty, tort (including without limitation negligence), or otherwise, shall be limited to Nemco repairing or replacing the product, or at Nemco's option, refunding the purchase price therefor. In no event shall Nemco have any liability for damages in an amount exceeding the purchase price of the product, nor shall Nemco have any liability for incental, special or consequential damages.

Any person desiring to make any claim against Nemco must do so within six (6) months after the expiration of the applicable warranty period, or such claim shall be forever barred.

PRODUCT SERVICE

Nemco has a staffed service department and we believe prompt service is extremely important to our customers. Therefore, we request all product service inquiries be handled in the following manner:

(1) The end user should call the dealer where the equipment was purchased.
(2) The dealer should collect the following information: end user’s name, address, phone number, model number, serial number (if applicable), Sales Order or Purchase Order Number and the nature of the problem.
(3) The dealer should then call the Nemco Customer Service Department at (419) 542-7751.
(4) The Nemco Customer Service Department will decide on the most appropriate course of action. If the equipment is deemed to be within the warranty period, the following procedure will be followed. The dealer will obtain a Return Goods Authorization number from Nemco Customer Service. Please be sure to use this number on the box and on paperwork sent with the unit. Return the unit to Nemco. The Nemco Service department will determine if the problem with the unit is a manufacturing defect in material or workmanship. If that is found to be the case, Nemco will repair the unit and return it to the end user. If the unit is found to not be defective in material or workmanship, the dealer will be contacted to determine the next course of action. If it is deemed necessary to repair the equipment in the field, the dealer should contact the Nemco Customer Service Department to obtain a Service Authorization number prior to service. This service authorization number must appear on the service report that must be forwarded to Nemco. If this procedure is not followed, payment for service will not be reimbursed.